Last update: [08/08/25]
At Rade, we do our best to ensure your orders arrive quickly and in perfect condition.
This policy explains how we prepare and ship your orders.
We currently ship to:
Belgium
European Union
International (depending on eligible countries — visible at checkout)
Orders are prepared and shipped within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Belgium: 2 to 5 business days
European Union: 4 to 8 business days
International: 7 to 15 business days
💡 These delivery times are estimates and may vary during busy periods (sales, holidays, etc.).
Shipping costs are automatically calculated at checkout, based on the weight, destination, and carrier selected.
Once your order has been shipped:
You will receive an email with your tracking number
You can track your parcel in real time on the carrier's website
Rade cannot be held responsible for delays caused by the carrier or for incorrect address information provided by the customer.
If your parcel is declared lost by the carrier, please contact us at radebrand.contact@gmail.com so we can find a solution.
If a parcel is returned to us due to an incorrect address or failure to collect it, we can reship it after payment of the new shipping costs.
📩 For any questions regarding the shipment of your order, please contact our customer service at: radebrand.contact@gmail.com